Energy Programs

Manual	Pages
Sections

	TABLE OF CONTENTS………………………………………………….........................	1-2
	INDEX……………………………………………………………………………………......	i-iii
100	TIMETABLE…………………………………………………………………………………	1
110	DEFINITIONS……………………………………………………………………................	1-3
200	OUTREACH AND APPLICATION PLAN………………………………………………...	1-10
	Figure 200-1 (DSS-8117 – Your Rights)
	Figure 200-2 (Outreach and Application–Taking Plan)
	Figure 200-4 (DSS-8168-I – Application/Verification for Telephone Discount)
	Figure 200-5 (DSS-8118 – Certification Utilities Moratorium)
	Figure 200-6A (LIEAP Program Review Guide)
	Figure 200-6B (CIP Program Review Guide)
	Figure 200-7A (CIP Case Review Document)
	Figure 200-7B (LIEAP Case Review Document)
	Figure 200-8 (Counties Grouped by Levels)
	Figure 200-9 (County Classification I)
	Figure 200-10 (County Classification II)
	Figure 200-11 (County Classification III)
300	APPLICATION PROCESS
	PART ONE - SCREENING………………………………………………………………...	1-2
	APPLICATION PROCESS
	PART TWO – INTAKE……………………………………………………………………..	1-8
	Figure 300-1 (Notice of Application for the LIEAP Program) Automated
	Figure 300-2 (Notification to Food Stamp Households)
	Figure 300-3 (Denial Notice)
	Figure 300-4 (DSS-8185 – Information Needed to Complete your Application)
	Figure 300-5 (Notice of Completed Application for the LIEAP Program)
	Figure 300-6 (DSS-1322 – Daily Reception Log for WF and MA Applications)
	Figure 300-7 (DSS-8116-I - Eligibility Worksheet)
310	HOUSEHOLD COMPOSITION……………………………………………………………	1
320	UNITED STATES CITIZENSHIP……………………………………………………….....	1-9
	Figure 320-5 (I-688 Temporary Resident Card)
	Figure 320-5A (I-688B Employment Authorization Document (EAD))
	Figure 320-6 (I-551 Resident Alien Card)
	Figure 320-7 (Legalization Fee Receipt Form I-689)
	Figure 320-8 (Form I-94 (Arrival-Departure Record))
	Figure 320-8A (Form I-94 (Arrival-Departure Record)) (Parole Edition)
	Figure 320-8B (Arrival-Departure Record, Form I-94) Current & Older Version
	Figure 320-9 (Adult Certification Letter)
	Figure 320-10 (Child Certification Letter)
400	VULNERABILITY…………………………………………………………………………...	1-2
	Figure 400-1 (EP-400 Vulnerability)
410	INCOME/DEDUCTIONS…………………………………………………………………...	1-12
	Figure 410-1 (Educational Assistance)
	Figure 410-2 (Student Income Verification Form)
	Figure 410-3 (Wage Verification Form)
420	RESOURCES……………………………………………………………………………….	1-2
430	DATA ENTRY INSTRUCTIONS…………………………………………………………..	1-23
435	REPORTS……………………………………………………………………………………	1-3
440	COUNTY REASSIGNMENT……………………………………………………………….	1-3
500	PAYMENT PROCEDURES………………………………………………………………..	1-10
	Figure 500-1 (DSS-8123 - Request for Supplemental/Reissued Check)
	Figure 500-2 (DSS-8129 - Request for Replacement Check)
	Figure 500-3 (DSS-1656 - Refund Receipt)
600	NOTIFICATION OF ELIGIBILITY………………………………………………………...	1
	Figure 600-1 (Notice of Completed Application for the LIEAP Program)
	Figure 600-2 (Denial Notice)
	Figure 600-3 (Approval Notice)
700	APPEALS…………………………………………………………………………………....	1-4
800	BENEFIT LEVEL DETERMINATION, PAYMENT CALCULATION (TO BE USED IN
	APPEALS AND OVERPAYMENTS)……………………………………………………..	1-3
	Figure 800-1 (2004 LIEAP Benefit Levels)
810	OVERPAYMENTS………………………………………………………………………….	1-3
	Figure 810-1 (DSS-8201 - County Responsible Overpayment)
	Figure 810-2 (DSS-1657 – Report on Public Assistance Overpayments)
820	RETENTION…………………………………………………………………………………	1
900	CRISIS INTERVENTION PROGRAM……………………………………………………	1-9
	Figure 900-1 (DSS-8178 – Application)
	Figure 900-2 (DSS-8107 – Notice of Approval/Denial)
	Figure 900-3 (Summary of the Crisis Intervention Program)
	Figure 900-4 (DSS-8201 – County Responsible Overpayment)
	Figure 900-5 (DSS-8178-A – Crisis Intervention Worksheet)
905	CRISIS INTERVENTION PROGRAM (CIP) SYSTEM INSTRUCTIONS…………….	1-20
910	CONTRACTING…………………………………………………………………………….	1-4
	Figure 910-1 (DSS-8163 – Home Energy Supplier Agreement)
920	PROGRESS ENERGY COMPANY’S ENERGY NEIGHBOR……………………..…...	1-8
	Figure 920-1 (Energy Neighbor Counties)
	Figure 920-2 (Households Served in the Progress Energy Energy Neighbor Program)
921	NORTH CAROLINA NATURAL GAS (NCNG) COMPANY’S SHARE THE
	WARMTH....................................................................................................................	1-8

925	WAKE ELECTRIC ROUND-UP PROGRAM…………………………………………….	1-8
	Figure 925-1 (Wake Electric Round-Up Program)
	Figure 925-2 (Households Served in the Wake Electric Round-Up Program)
930	WEATHERIZATION (WX) AND HEATING APPLIANCE REPAIR AND
	REPLACEMENT PROGRAM (HARRP)…………...……………………………………..	1-6