Energy Programs

EP – 500 PROGRESS ENERGY COMPANY’S ENERGY NEIGHBOR

Change #1-2011

December 1, 2011

500.01 GENERAL INFORMATION

A. Energy Neighbor is funded 100% from monies contributed by Progress Energy customers and employees and from corporate donations. Allocations are made only to counties that have Progress Energy residential customers. (See Figure 500-1.) Allocations are based on the number of Progress Energy residential customers in each county. Counties spend the money until the funds are exhausted or until the end of the heating season. If funds are remaining at the end of the heating season, the money may then be used to purchase fans for households experiencing a cooling-related crisis.

The following sections of the Energy Programs manual also apply to Energy Neighbor :

	Section	Section Number
1	Contracting and Vendor Agreement	120
2	Retention	125
3	Appeals and Hearing Process	135
4	Overpayments and Fraud	140
5	Household Composition	150
6	U. S. Citizenship and Non-Citizens	175
7	Energy Programs Outreach Plan	200
8	Crisis Intervention Program System Instructions	600

B. Explore the possibility of a Energy Neighbor payment prior to providing Low Income Energy Assistance or Crisis Intervention Program (CIP) assistance.

NOTE: Native Americans in Cumberland, Hoke, Robeson, and Scotland Counties who apply for the program and are eligible may receive Energy Neighbor benefits.

C. Households do not have to heat with electricity to be eligible. The temperature outside does not determine crisis situations. Households may receive funds for all types of fuel used.