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A report entitled ‘PENDING END OF THE MONTH EBT CARD REPLACEMENTS DUE TO NAME CHANGE’ identifies pending EBT card replacements when a name change (first or last name) has been updated for the Head of Household, Authorized Representative, or both. This report is created nightly and is cumulative through the end of the month that the change is made.
If an EBT card replacement is to be issued at the end of the month, the case appears on the report. This report is for information purposes only.
The report is displayed in NCXPTR under the name of:
DHREBT EBT108EP-01 PEND NAME CHG
When the name of the head of household and the authorized representative is changed the same month, the report displays two separate lines. One line displays the new head of household name with no authorized representative name present. The second line displays the head of household name and the authorized representative’s new name.
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For questions or clarification on any of the policy contained in these manuals, please contact your local county office. |
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