Enterprise Program Integrity Control System (EPICS) Table of Contents

100 – ADMINISTRATION – COUNTY DETAIL

I. THIS CHAPTER:

II. ADMINISTRATION MENU

101 – GETTING STARTED

I. THIS CHAPTER:

II. ACCESSING EPICS

III. MAIN MENU

IV. EXITING EPICS

102 – REFERRALS

I. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:

II. REFERRAL MENU

III. ADD A NEW REFERRAL

IV. REFERRAL LIST

V. REFERRAL DETAIL

VI. NOTEPAD

VI. UTILIZING F4

VII. NAME SEARCH

103 – CLAIMS

I. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:

II. CLAIMS MENU

III. CLAIM DETAIL

IV. DEBTOR DETAIL

V. DEBTOR SUMMARY

VI. TOP PROCESS (FOOD AND NUTRITION SERVICES ONLY)

VII. DOR Process (FOOD AND NUTRITION SERVICES, MEDICAID, AND WORK FIRST)

VIII. MAINTAIN CLIENT

IX. REPAYMENT APPROACH

X. EPICS HISTORY BY CASE HEAD

XI. EPICS HISTORY BY DEBTOR

XII. Utilizing F4

XIII. NAME SEARCH

104 – COLLECTIONS

I. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:

II. COLLECTIONS MENU

III. PAYMENTS

IV. PAYMENT/ADJUSTMENTS

V. Payment History By Referral

VI. PAYMENT HISTORY BY INDIVIDUAL

VII. NC DEBT SETOFF PENDING INTERCEPTS

VIII. TOP PAYMENT ONLINE POSTING/CORRECTION/REFUND/REVERSAL (STATE LEVEL ACCESS ONLY)

IX. Utilizing F4

X. NAME SEARCH

XI. EIS RECOUPMENT PROCESS

XII. FSIS RECOUPMENT PROCESS

105 – DISQUALIFICATIONS

I. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:

II. OVERVIEW – FOOD AND NUTRITION SERVICES & TANF ONLY

III. UTILIZING F4

IV. NAME SEARCH

106 – CASE MAINTENANCE

I. THIS CHAPTER PROVIDES INSTRUCTIONS AND INFORMATION FOR:

II. MAINTENANCE MENU

III. COUNTY TRANSFER

IV. CASE REASSIGNMENT

V. CASELOAD REASSIGNMENT

VII. UTILIZING F4

1900 – GLOSSARY

2000 – APPENDIX A: REFERRAL CODES

2100 – APPENDIX B: CLAIM CODES

2200 – APPENDIX C: PAYMENT CODES

2300 – APPENDIX D: DISQUALIFICATION CODES

2400 – APPENDIX E: CASE MAINTENANCE CODES

2500 – APPENDIX F: REPORTS