IX. COLLATERALS
Interviews with collaterals (neighbors, teachers and extended family members) are required by policy, and should be conducted with respect that their personal safety is a consideration that may impact their willingness to discuss the abuse/violence occurring within the family. When conducting a family assessment, the social worker contacts the non-professional collateral information source. If that person expresses no concern for his/her own personal safety, the parent will be given the option of being present during the contact. It is expected that professional service providers and agencies will share their concerns about the family, with the family themselves. It should be remembered that domestic violence usually occurs in private and collaterals will not always be aware of the violence. Collateral contacts being unaware of the occurrence of violence does not mean that it is not happening and the case decision will not be based solely on information obtained from collateral contacts. Information obtained from the family members should not be disclosed to collaterals contacts. Law enforcement data, information about calls for service to residence/home for domestic violence, arrest information, criminal records checks should be conducted during the CPS assessment if not completed prior to initial contact with the family. A check of civil records (Administrative Office of the Courts or county Clerk of Superior Court) shall include a determination of whether a DVPO (domestic violence protection order) had ever been filed by either parent. Reports from agencies including hospital/medical records, prior services received through community resources; and prior CPS referrals/cases should also be obtained during the assessment.
