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A. Supervisors
The supervisor teaches and models practice standards that are consistent with federal and state statutes, Administrative Rules, and protective services policy. Supervisors are responsible for providing oversight to social work practice performed by their workers. Supervisors are expected:
• to meet regularly with social work staff in order to ensure adherence to law, rule, and policy
• to provide on the job training
• to ensure staff receive all training required by law (N.C.G.S. § 131D-10.6A (b)) and Division policy
• to evaluate staff performance
• to process client-specific issues
• to answer questions
• to request outside consultation as needed
• to support their staff’s best practice
Supervisor/worker ratios shall not exceed an average of one fulltime equivalent supervisory position to five fulltime equivalent social work positions.
B. Social Workers
Social workers are responsible for carrying out child protective service functions as mandated and as delegated by agency administrators.
Average CPS caseloads shall be no greater than10 families at any time for workers performing CPS assessments, and10 families at any time for staff providing In-Home services.
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For questions or clarification on any of the policy contained in these manuals, please contact your local county office.
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