Child Support Enforcement NON-PUBLIC ASSISTANCE CASE/AOC ORDER INITIATION

AOC ORDER INITIATION

GENERAL INFORMATION

This topic contains information on the following subjects:

1. An overview of the AOC order initiation process;

2. The storage of Non-IV-D and private child support cases in the N.C. State Case Registry.



AOC ORDER INITATION OVERVIEW

In order to fulfill federal requirements for state case registry, an interface with AOC (Administrative Office of the Courts) provides ACTS with information about cases that are not handled by CSE. The N.C. State Case Registry (SCR) stores case data for all of the CSE and Non-CSE cases in North Carolina; the SCR transmits this case data to the Federal Case Registry (FCR). For more information, see “State Case Registry” in the CSE Program Basics chapter or “Federal Case Registry” in the Locate chapter.

This interface also transmits information to ACTS about the Non-CSE child support cases that are paid through the courts. ACTS can also be used to store information for child support cases in which one party makes direct payments to another party (not through the courts.) CSE caseworkers can use ACTS to store this information by building a “Non-IV-D” case or “Private” case.



NON-IV-D AND PRIVATE CASES IN THE STATE CASE REGISTRY

Child support orders that are not handled by CSE are added to the N.C. State Case Registry (SCR) when new orders are filed and existing orders are modified. ACTS receives child support order data for Non-CSE cases by these methods:

1. The automated interface with AOC's SES (Support Enforcement System) transmits child support data to ACTS nightly, where it is stored on "holding" screens. The designated CSE caseworkers who are responsible for entering these cases build the participants and cases in ACTS. The system processes any updates for existing cases without caseworker intervention.

2. Designated CSE caseworkers manually enter data for new or updated private cases into ACTS. Caseworkers obtain this information from the AOC Cover Sheet For Child Support Cases (AOC-CV-640). Caseworkers who are responsible for entering these cases create the participants and cases in ACTS.

Non-CSE cases are stored in ACTS for informational purposes only. Although CSE does not provide services to Non-CSE cases, its involvement in building and updating these cases is necessary to prevent the creation of duplicate participants and cases.