Child Support Enforcement INTAKE/CASE ASSIGNMENT

INTRODUCTION

GENERAL INFORMATION

This chapter contains information on the following topics:

1. An overview of the Intake/Case Assignment process;

2. The Intake interview process;

3. CSE participant and case identification numbers;

4. The assignment of cases to a Processing Status;

5. The assignment of cases to a Processing Unit;

6. The assignment of cases to CSE caseworkers;

7. Online case referrals/reassignment.

For questions or clarification on any of the policy contained in these manuals, please contact your local county office.