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This topic contains information on the following subjects:
1. Participants;
2. CSE cases;
Each person for whom ACTS maintains information is called a "participant". The information that is associated with that person is maintained in a single participant "record", and the same information is attached to that record even if the individual is involved in more than one case. Therefore, when a participant record is updated, the new information becomes known and available to all of the cases in which the participant is involved.
In order to create a case, a client (the custodian/custodial parent), a noncustodial parent (NCP) and the child(ren) that the client and the NCP have in common must be "linked" together. A case has a minimum of three (3) participants. These participants can be "new" (created when the case is created), or they can already exist in the system. New (or existing) participants can be linked to the participants in a case that already exists in the system. Participants can also be part of more than one case.
The CSE caseworker who is responsible for working a specific case at a specific point in time is the "responsible worker." ACTS determines the responsible caseworker that should be assigned the case based on the case's processing status, its processing unit assignment, the responsible county, its interstate case type, and the alphabetical referral range corresponding to the NCP's last name.
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For questions or clarification on any of the policy contained in these manuals, please contact your local county office. |
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