DHHS Home Page NC DHHS On-Line Manuals
     DHHS Manual Home Manual Admin Letters Change Notices Search Help Feedback

Child Support Services Table of Contents

CHILD SUPPORT PROGRAM BASICS

INTRODUCTION

CSS PROGRAM OVERVIEW

PROVISION OF CSS SERVICES

APPLICATION FEE FOR CSS SERVICES

ANNUAL FEE FOR CSS SERVICES

AGENCY/CUSTODIAL PARENT COMMUNICATION

TIME FRAMES FOR CASE PROCESSING

CSS INFORMATION AVAILABLE TO THE GENERAL PUBLIC

SYSTEM OVERVIEW

INTRODUCTION

ACTS APPLICATION OVERVIEW

PARTICIPANTS/CASES/CASEWORKERS

INTAKE/CASE ASSIGNMENT

INTRODUCTION

INTAKE/CASE ASSIGNMENT OVERVIEW

THE INTAKE INTERVIEW

CSS PARTICIPANT AND CASE IDENTIFICATION NUMBERS

CASE ASSIGNMENT TO PROCESSING STATUS

CASE ASSIGNMENT TO PROCESSING UNIT

CASE ASSIGNMENT TO A CSS CASEWORKER

ONLINE CASE REFERRAL/REASSIGNMENT

NON-PUBLIC ASSISTANCE CASE/AOC ORDER INITIATION

INTRODUCTION

CASE INITIATION OVERVIEW

SPECIAL CASE INITIATION SITUATIONS

NPA (NON-PUBLIC ASSISTANCE) CASE INITIATION

AOC ORDER INITIATION

PUBLIC ASSISTANCE CASES

INTRODUCTION

WORK FIRST FAMILY ASSISTANCE (WFFA) CASES

MEDICAID (MAO) CASES

FOSTER CARE (IV-E & SFHF) CASES

PUBLIC ASSISTANCE (PA) CASE REFERRALS/CREATION

EIS/ACTS INTERFACE

EIS TRIGGERS

LOCATE

INTRODUCTION

LOCATE OVERVIEW

STATE PARENT LOCATOR SERVICE (SPLS)

EXPANDED FEDERAL PARENT LOCATOR SERVICE (EFPLS)

FEDERAL CASE REGISTRY (FCR)

N.C. NEW HIRE DIRECTORY (NHD)

OTHER AUTOMATED LOCATE SOURCES

AUTOMATED LOCATE ACTIVITIES

MANUAL LOCATE SOURCES

MANUAL LOCATE ACTIVITIES

UNSUCCESSFUL LOCATE ACTIVITIES

QUICK LOCATE ACTIVITIES

PATERNITY

INTRODUCTION

PATERNITY ESTABLISHMENT OVERVIEW

VOLUNTARY METHODS OF ESTABLISHING PATERNITY

JUDICIAL METHODS OF ESTABLISHING PATERNITY

PATERNITY TESTING

PATERNITY DISESTABLISHMENT

ESTABLISHMENT

INTRODUCTION

ESTABLISHMENT OVERVIEW, DEFINITIONS, & CONCEPTS

OBLIGATION CALCULATION

METHODS/PROCESS FOR ESTABLISHING A SUPPORT OBLIGATION

MEDICAL SUPPORT ESTABLISHMENT

COURT-RELATED ESTABLISHMENT ACTIVITIES

COURT ORDER BASICS

CASE MANAGEMENT

CASE MANAGEMENT POLICY

REVIEW AND ADJUSTMENT

INTRODUCTION

REVIEW AND ADJUSTMENT POLICY

REVIEW AND ADJUSTMENT PROCEDURES

COLLECTIONS/RECEIPTING/POSTING

INTRODUCTION

NORTH CAROLINA CHILD SUPPORT CENTRALIZED COLLECTIONS OPERATION

ELECTRONIC FUNDS TRANSFER (EFT)

AUTOMATIC BANK DRAFTS FOR NONCUSTODIAL PARENTS

CREDIT CARD PAYMENTS

DIRECT DEPOSITS FOR CUSTODIAL PARENTS

NCKIDSCARD (DEBIT CARD) PROGRAM FOR CUSTODIAL PARENTS

INTERCEPT COLLECTIONS

DIRECT POSTING BY THE CSS COLLECTIONS UNIT

DISTRIBUTION/DISBURSEMENT

INTRODUCTION

DISTRIBUTION – DEFICIT REDUCTION ACT OF 2005 (DRA)

DISTRIBUTION - WELFARE REFORM (PRWORA)

FINANCIAL ACCOUNTS AND SUBACCOUNTS

HOW THE ACTS ACCOUNTING SYSTEM WORKS

CHARGING PROCESS USED BY ACTS

RULES OF DISTRIBUTION USED BY ACTS

OTHER DISTRIBUTION/DISBURSEMENT INFORMATION

ENFORCEMENT

INTRODUCTION

ENFORCEMENT OVERVIEW

BANKRUPTCY

BILLING

BONDS

CHANGE OF VENUE

CONSUMER CREDIT REPORTING (TRADE LINE/CREDIT BUREAU REPORTING)

ESTATES COLLECTION

FEDERAL CRIMINAL PROCSECUTION (PROJECT SAVE OUR CHILDREN)

FINANCIAL INSTITUTION DATA MATCH (FIDM)/SECURING ASSETS FROM FINANCIAL INSTITUTIONS

INCOME WITHHOLDING

INCOME WITHHOLDING – OTHER SITUATIONS

INSURANCE SETTLEMENT LIENS

LICENSE REVOCATION/SUSPENSION/REINSTATEMENT

LIENS

MEDICAL SUPPORT ENFORCEMENT

PASSPORT DENIAL/REINSTATEMENT

SERVICE OF PROCESS (ENFORCEMENT)

SHOW CAUSE PROCEEDINGS

SUM-CERTAIN JUDGMENTS

TAX INTERCEPT

UNCLAIMED PROPERTY

UNIFORM FRAUDULENT TRANSFER ACT

VENDOR COLLECTIONS

OTHER ENFORCEMENT REMEDIES

ADDITIONAL ENFORCEMENT INFORMATION

ADMINISTRATIVE APPEALS

INTRODUCTION

FEDERAL OR STATE TAX INTERCEPT (OFFSET) APPEALS

CONSUMER CREDIT REPORTING APPEALS

DISTRIBUTION APPEALS

INTERGOVERNMENTAL

INTRODUCTION

INTERGOVERNMENTAL – DEFINITIONS AND OVERVIEW

FULL FAITH AND CREDIT FOR CHILD SUPPORT ORDERS ACT (FFCCSOA)

UNIFORM INTERSTATE FAMILY SUPPORT ACT (UIFSA)

CENTRAL REGISTRY

INTERGOVERNMENTAL CASE MONITORING TIME FRAMES

INTERGOVERNMENTAL CASE PROCESSING

INTERGOVERNMENTAL PATERNITY ESTABLISHMENT

INTERGOVENMENTAL SUPPORT ESTABLISHMENT

INTERGOVERNMENTAL ENFORCEMENT

REGISTRATION OF ORDERS

INTERGOVERNMENTAL REVIEW AND ADJUSTMENT

INTERNATIONAL CASE PROCESSING

CSENET (CHILD SUPPORT ENFORCEMENT NETWORK)

MILITARY POLICY/PROCEDURES

INTRODUCTION

MILITARY - OVERVIEW

MILITARY - LOCATE POLICY/PROCEDURES

MILITARY - PATERNITY ESTABLISHMENT POLICY/PROCEDURES

MILITARY - SUPPORT ESTABLISHMENT POLICY/PROCEDURES

MILITARY - ENFORCEMENT POLICY/PROCEDURES

Top Of Page



  For questions or clarification on any of the policy contained in these manuals, please contact your local county office.


     DHHS Manual Home Manual Admin Letters Change Notices Search Help Feedback