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Referrals for investigations may be received from the following sources:
Any leads received by the state office will be referred to the county DSS for investigation. Once the investigation is completed, advise the State Office of the outcome. If a fraud case or an overpayment is established, submit the appropriate reporting forms.
During their regular review, Quality Assurance staff sometimes detects possible fraud. Cases found in error or suspected of fraud will be referred to the county DSS for further investigation.
If you receive information from other agencies, institutions, providers, other a/r's or private citizens, you are required to investigate the lead. Emphasize that such reporting will be kept confidential. Some people may be reluctant to report suspected cases of fraud if they feel their names will be disclosed.
During the application and review processes, the county DSS staff may discover cases of possible fraud, abuse or misrepresentation.
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For questions or clarification on any of the policy contained in these manuals, please contact your local county office.
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