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Re-Issued 05/01/11
A. The a/r or a/r’s representative is required to report any change in the a/r’s situation within five (5) calendar days.
B. When the county learns of a change in situation from any source, evaluate the change to determine if there is an effect on eligibility and the SA payment amount.
C. When a change in situation is reported, ask if other changes have occurred. Be alert to any change that affects more than one eligibility requirement.
D. When more than one change in situation is reported during the month, implement changes with the same effective date at the same time. When there are different effective dates, implement separately in the order in which they occurred.
E. Document all verifications, including notations of telephone contacts.
F. Enter changes in EIS according to the EIS Manual.
G. Send the a/r notice of any change in benefits according to SA-3330, Notices.
H. All appropriate actions must be completed within 30 calendar days after the county department of social services learns of the change.
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For questions or clarification on any of the policy contained in these manuals, please contact your local county office.
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