Family and Children's Medicaid MA-3500 CONFIDENTIALITY

REVISED 04/01/2009 – CHANGE NO. 04-09

I. INTRODUCTION

North Carolina General Statutes state that it is unlawful for any person to obtain, disclose or use, or authorize, permit, or acquiesce in the use of any list of names or other information concerning individuals applying for or receiving public assistance or social services that may be directly or indirectly derived from the client's records, except for purposes directly connected with the administration of programs of public assistance and social services. Examine subpoenas, court orders and other requests for information from the client’s Medicaid eligibility case record to protect client confidentiality. Court orders and/or subpoenas are acceptable only if signed by a judge.

County agencies receive requests for information regarding Medicaid clients from various individuals and agencies including county, state and federal law enforcement officers. No information may be released from the client’s eligibility record that identifies a specific applicant/recipient except for purposes directly connected with the administration of programs of public assistance and social services.