 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
||||||||||||
| |||||||||||||
Each county DSS is measured on both the average processing time and percent of applications processed timely via the monthly Adjusted Application Report Card. DDS is measured on a statewide basis on both the average processing time and percent of applications processed timely via the monthly Adjusted DDS Report Card. DSS and DDS must achieve a certain standard to have “passed” the Adjusted Application Report Card for the month.
REVISED 11/01/11 – CHANGE NO. 15-11
(IV.)
The Average Processing Time (APT) standard for applications to be processed by the county DSS is either 45 or 90 days, depending on the aid program/category.
The Average Processing Time (APT) standard for DDS to process a disability decision is 70 days. If the 70th day falls on a weekend or state holiday, the 70th day is adjusted to the next workday.
Counties are divided into three categories based on county size. See IV. B. 3 below.
DDS must also meet a PPT. DDS must render a decision within the 70-day time standard for 85% of the cases in Level I counties and for 90% of the cases in Level II and Level III counties. Failure to meet the PPT in one or both levels during a report month will cause DDS to fail the report card.
REVISED 11/01/11 – CHANGE NO. 15-11
(IV B.)
ALAMANCE (II) |
CUMBERLAND (III) |
JOHNSTON (II) |
RANDOLPH (II) |
ALEXANDER (I) |
CURRITUCK (I) |
JONES (I) |
RICHMOND (I) |
ALLEGHANY (I) |
DARE (I) |
LEE (I) |
ROBESON (II) |
ANSON (I) |
DAVIDSON (II) |
LENOIR (II) |
ROCKINGHAM (II) |
ASHE (I) |
DAVIE (I) |
LINCOLN (I) |
ROWAN (II) |
AVERY (I) |
DUPLIN (II) |
MACON (I) |
RUTHERFORD (II) |
BEAUFORT (II) |
DURHAM (III) |
MADISON (I) |
SAMPSON (II) |
BERTIE (I) |
EDGECOMBE (II) |
MARTIN (I) |
SCOTLAND (II) |
BLADEN (I) |
FORSYTH (III) |
MCDOWELL (I) |
STANLY (I) |
BRUNSWICK (II) |
FRANKLIN (I) |
MECKLENBURG (III) |
STOKES (I) |
BUNCOMBE (III) |
GASTON (III) |
MITCHELL (I) |
SURRY (II) |
BURKE (II) |
GATES (I) |
MONTGOMERY (I) |
SWAIN (I) |
CABARRUS (II) |
GRAHAM (I) |
MOORE (II) |
TRANSYLVANIA (I) |
CALDWELL (II) |
GRANVILLE (I) |
NASH (II) |
TYRRELL (I) |
CAMDEN (I) |
GREENE (I) |
NEW HANOVER (III) |
UNION (II) |
CARTERET (II) |
GUILFORD (III) |
NORTHAMPTON (I) |
VANCE (II) |
CASWELL (I) |
HALIFAX (II) |
ONSLOW (II) |
WAKE (III) |
CATAWBA (III) |
HARNETT(II) |
ORANGE (II) |
WARREN (I) |
CHATHAM (I) |
HAYWOOD (II) |
PAMLICO (I) |
WASHINGTON (I) |
CHEROKEE (I) |
HENDERSON (II) |
PASQUOTANK (I) |
WATAUGA (I) |
CHOWAN (I) |
HERTFORD (I) |
PENDER (I) |
WAYNE (II) |
CLAY (I) |
HOKE (I) |
PERQUIMANS (I) |
WILKES (II) |
CLEVELAND (II) |
HYDE (I) |
PERSON (I) |
WILSON (II) |
COLUMBUS (II) |
IREDELL (II) |
PITT (II) |
YADKIN (I) |
CRAVEN (II) |
JACKSON (I) |
POLK (I) |
YANCEY (I) |
REISSUED 11/01/11 – CHANGE NO. 15-11
|
For questions or clarification on any of the policy contained in these manuals, please contact your local county office. |
|
|
|
|
|
|
|
|
|
|