Family and Children's Medicaid MA-3200 INITIAL CONTACT

REVISED 04/01/11 - CHANGE NO. 01-11

I. Introduction

Depending on the program, an individual may file an application for Medicaid by completing a face-to-face interview with a representative of the DSS agency or by mail. The type of contact made by the individual determines the procedure the agency must follow. This section describes what must occur during the initial contact with the agency.