Family and Children's Medicaid MA-3100 INTRODUCTION
V. PUBLIC ACCESS
The Family and Children’s Medicaid Manual is a public document.
A. At least one copy of the Manual and other policy issuances affecting the public are maintained in each county department for examination by the public on regular work days during regular office hours.
(V.)
B. Current copies of the Manual and other policy issuances are made available by the Division of Medical Assistance upon request without charge to community action groups, legal aid offices and other groups or organizations who meet the following criteria:
1. Those who request the material for the purpose of serving the Medicaid and NC Health Choice populations.
2. Those who are centrally located and publicly accessible to the Medicaid and NC Health Choice populations.
3. Those who agree to accept responsibility for filing all amendments and changes forwarded by the Division of Medical Assistance.
C. Since the local department of social services is best qualified to determine whether an organization meets the above criteria, requests for complete manuals or policy issuances shall be evaluated by the county department and forwarded to the Chief, Medicaid Eligibility Unit, Division of Medical Assistance.
For questions or clarification on any of the policy contained in these manuals, please contact your local county office.