NC DEPARTMENT OF HEALTH AND HUMAN SERVICES EIS MANUAL

ELIGIBILITY INFORMATION SYSTEM EIS 2400

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DSS-8124 APPLICATION ERRORS

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EIS 2400 – DSS-8124 APPLICATION ERRORS

II. DSS-8124 APPLICATION ERRORS

EIS 2400 – DSS-8124 APPLICATION ERRORS

ISSUED 10/01/02 - CHANGE NO. 02-03

II. DSS-8124 APPLICATION ERRORS

If a DSS-8124 application is registered incorrectly and you wish to do an administrative denial, you must complete the following actions to ensure the DSS-8124 is changed to administrative before you deny the application.

NOTE: IF THESE STEPS ARE NOT FOLLOWED, THE DENIAL WILL NOT PROCESS AS ADMINISTRATIVE AND WILL BE INCLUDED IN THE CALCULATION OF THE COMPLIANCE THRESHOLD ON THE REPORT CARD.

A. APPLICATIONS TAKEN IN ERROR

1. Make the application administrative:

a. Redisplay the pending DSS-8124.

b. Enter "Y" in the “ADMIN” field.

NOTE: IF THE APPLICATION IN ERROR IS REGISTERED AS MAD-N (NO DISABILITY DETERMINATION NEEDED) OR MAD-Y (DISABILITY DETERMINAION NEEDED), REFER TO C. OR D. BELOW FOR SPECIAL INSTRUCTIONS.

c. Press Enter to update the form.

2. Verify the application is administrative:

a. Redisplay the DSS-8124. Ensure the “ADMIN” field is “Y”. Or

b. Check the “Adjusted Application Management Report” the following workday.

3. Deny the application:

a. Enter the denial information.

NOTE: THE DATE OF DISPOSITION HAS TO BE THE CURRENT MONTH OR, IF KEYED WITHIN THE FIRST 5 WORKDAYS OF THE NEXT MONTH, CAN BE THE PRIOR MONTH.

b. Press Enter to update the application.

B. APPLICATIONS WITH WRONG DATE OF APPLICATION

1. Make the application administrative:

a. Redisplay the pending DSS-8124.

ISSUED 10/01/02 - CHANGE NO. 02-03

II.B.1. (CONT'D)

b. Enter "Y" in the “ADMIN” field.

NOTE: IF THE APPLICATION IN ERROR IS REGISTERED AS MAD-N OR MAD-Y, REFER TO C. OR D. BELOW FOR SPECIAL INSTRUCTIONS.

c. Press Enter to update the form.

2. Verify the application is administrative:

a. Redisplay the DSS-8124. Ensure the “ADMIN” field is “Y”. Or

b. Check the “Adjusted Application Management Report” the following workday.

3. Deny the application:

a. Enter the denial information.

NOTE: THE DATE OF DISPOSITION HAS TO BE THE CURRENT MONTH OR, IF KEYED WITHIN THE FIRST 5 WORKDAYS OF THE NEXT MONTH, CAN BE THE PRIOR MONTH.

b. Press Enter to update the application.

c. Register a DSS-8124 NEW/REAPPLICATION with the correct date of application.

C. MAD-N (NO DISABILITY DETERMINAION NEEDED) APPLICATIONS REGISTERED IN ERROR OR REGISTERED WITH AN INCORRECT DATE OF APPLICATION

1. Ensure the Date Screen has been generated and is correct:

a. Redisplay the Date Screen.

b. Ensure “Disability Determination Required” is “N”.

Refer to EIS 2400, III., for information on the Date Screen.

2. Make the application administrative:

a. Redisplay the pending DSS-8124.

b. Enter "Y" in the “ADMIN” field.

c. Press Enter to update the form.

ISSUED 10/01/02 - CHANGE NO. 02-03

II.C. (CONT'D)

3. Verify the application is administrative:

a. Redisplay the DSS-8124. Ensure the “ADMIN” field is “Y”, Or

b. Check the “Adjusted Application Management Report” the following workday.

4. Deny the application:

a. Enter the denial information.

NOTE: THE DATE OF DISPOSITION HAS TO BE THE CURRENT MONTH OR, IF KEYED WITHIN THE FIRST 5 WORKDAYS OF THE NEXT MONTH, CAN BE THE PRIOR MONTH.

b. Press Enter to update the application.

c. Register a DSS-8124 NEW/REAPPLICATION, if needed.

D. MAD-Y (DISABILITY DETERMINATION NEEDED) APPLICATION REGISTERED IN ERROR OR REGISTERED WITH AN INCORRECT DATE OF APPLICATION

1. Make the application administrative:

a. Redisplay the Date Screen.

Refer to EIS 2400, III for information on the Date Screen.

b. Change the “Disability Determination Required” to “N”.

c. Press Enter to update the Date Screen.

NOTE: IF THE APPLICATION IS TWO-PART, YOU MUST COMPLETE a THRU c FOR BOTH PARTS.

d. Redisplay the pending DSS-8124.

e. Enter "Y" in the “ADMIN” field.

f. Press Enter to update the form.

2. Verify the application is administrative:

a. Redisplay the DSS-8124. Ensure the “ADMIN” field is “Y”. Or

b. Check the “Adjusted Application Management Report” the following workday.

ISSUED 10/01/02 - CHANGE NO. 02-03

II.D. (CONT'D)

3. Deny the application:

a. Enter the denial information.

NOTE: THE DATE OF DISPOSITION HAS TO BE THE CURRENT MONTH OR, IF KEYED WITHIN THE FIRST 5 WORKDAYS OF THE NEXT MONTH, CAN BE THE PRIOR MONTH.