Adult Medicaid Manual MA-300 CONFIDENTIALITY

IX. confidentiality of information received from the social security administration

Medicaid caseworkers, DSS county staff and designated contractors use Social Security Administration data to assist in determining eligibility for programs of public assistance and social services. The following link, http://www.dhhs.state.nc.us/dma/medtrain , contains the Social Security Administration DHHS/SSA SDX-BENDEX-SVES 1137 agreement and SOLQ agreement. Information provided in those agreements must be followed by the county caseworkers when disclosure or re-disclosure of information received from SSA is necessary in order to determine Medicaid eligibility. The caseworker must ensure that the person requesting SSA information will be utilizing the data as appropriate per the DHHS/SSA agreement. Information can only be disclosed to staff with authority to have access based on role or program. Information cannot be given to other county staff who do not have access.