DHHS POLICIES AND PROCEDURES

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Section III:	Communications
Title:	Media Training Manual
Chapter:	Table of Contents
Current Effective Date:	8/1/02
Revision History:	8/1/02
Original Effective Date:	10/1/97

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Introduction

Media Policy

Communication Plans

• Press Release
• Fact Sheets
• Web Sites
• News Conferences
• Media Events
• Interviews
• Columns
• Op-Eds

All Media Are Not the Same

• Television
• Radio
• Newspaper

Interviews

• Preparation
• Television Interviews
• Radio Interviews
• Print Interviews

Making Corrections

• Headline Errors
• Factual Errors
• Quotation Errors
• Tone Problems
• Inserting Missing Material
• Letters to the Editor
• Op-Eds

Crisis Communication

Media Events

• Planning

Open Meetings and Public Records

Learning More